Privacy Policy

Introduction

Orlando Top Roofers ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our roofing services across the Orlando metropolitan area.

Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

• Fill out our contact form or request a free estimate
• Call us at (407) 798-8767
• Email us at [email protected]
• Sign a service contract
• Apply for financing

This information may include your name, address, phone number, email address, neighborhood, property details, roofing needs, and payment information.

Information Collected Automatically

When you visit our website, we may automatically collect certain information including your IP address, browser type, operating system, referring URLs, access times, and pages viewed. We use cookies and similar tracking technologies to enhance your browsing experience.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our roofing services
• Schedule inspections and estimates
• Process service contracts and payments
• Communicate with you about your project
• Send follow-up communications about warranty and maintenance
• Respond to your inquiries and provide customer support
• Improve our website and service offerings
• Comply with legal obligations

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

• Service providers who assist in our operations (financing partners, material suppliers)
• Insurance companies when you authorize us to handle a claim on your behalf
• Legal authorities when required by law or to protect our rights

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Opt out of marketing communications

Cookies

Our website uses cookies to improve your experience. You can control cookie settings through your browser. Disabling cookies may limit some website functionality.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy regularly.

Contact Us

If you have questions about this Privacy Policy, contact us at:

Orlando Top Roofers
123 Peachtree Hills Ave NE
Orlando, FL 30305
Phone: (407) 798-8767
Email: [email protected]